EnTele-Care

EnTele-Care is a management tool which helps our customer manage all of their MACD (Move, Add, Change, Delete) orders and trouble tickets by providing a single point of contact to enter and manage orders for all carriers, products/services and locations. EnTelegent Solutions submits the order or trouble ticket to the appropriate carrier and project manages the order/ticket to completion. EnTelegent Solutions provides status updates via EnTele-Portal, email, and or callback depending on customer preference.

Benefits:

Change Management (Move, Adds, Changes and Deletes)
Trouble Management (ticket reporting and resolution)
Carrier and contract management
24 / 7 / 365 Network Operations Center
Project Management

News, Events, & Resources

EnTeleManage Product Overview
EnTeleManage Product Overview and Description

EnTeleBill Product Overview
Entelebill Product Overview and Description