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EnTele-Portal

...allows customers to easily manage their telecommunication services. Click the green arrow to view the demo.

Mobile Device Management

 
EnTelegent offers comprehensive mobile management solutions that provide complete end-to-end visibility needed to remotely manage and secure mobile devices, services and applications. Each solution provides an integrated platform that supports real-time, proactive monitoring of mobility service, device management and security across all Smartphone platforms.

EnTelegent will partner with and support the MDM sofware provider that you choose for the purposes of supporting smart devices that are enrolled in the MDM solution. 
The MDM software solution is the plane…
EnTelegent will use this tool to distribute applications, security policies, data and configuration settings to mobile devices.
...We fly the plane!

  • Optimize Functionality
  • Manage Security
  • Device Wipe
  • Manage Custom Business Apps
  • Full Reporting

Smart Device is defined to include any device that can store and run mobile applications (i.e. smartphones / tablets), and is not a PC, Laptop or Server. MDM Technical Support Services apply to any Smart Device that is enrolled in your chosen MDM software solution.

Mobile Device Management Technical Support
MDM Technical Support will respond to your end user requests and manage the smart device environment up to the carrier network.

We support the deployment of mobile applications, device security, re-training of end users on your custom applications and provide support for the health of the device.  We can also hand off issues to your Level 3 IT support for Server, Network and development support for the devices.

All requests are entered in and tracked through the EnTelegent Request Ticketing System.

  • Contact via phone, email, fax or on-line
  • Email ticket confirmation & follow up
  • Time and Severity Escalation
  • IT Department Integration
  • Ticket tracking by device, type or category

All EnTelegent services are designed to make the wireless user’s experience easy and efficient. From initial application push, to a fully functioning smart device, and through on-going support for problem resolution, training and security support, EnTelegent offers a high-touch solution with the right mix of human involvement and technology.


Wireless MDM Technical Support 

Wireless Mobile Manager Description

Wireless Mobile Cloud Description
EnTele-Bill
Managed VoIP